Cx Hatchery & Associates Limited
Services
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Experience our wide array of business transformation services
Our People
Meet our Lead Consultant
- Customer Experience Management Consultant
- Lead Consultant at CX Hatchery and Associates Limited.
- Executive CX Coach
- Author of LinkedIn Customer Experience Management series “Ahimaa the CX storyteller”.
- 19 years’ Experience in the Banking industry
QUALIFICATIONS
- Certified Process Professional Coach (CPP) BP Group, UK.
- Accredited Customer Experience (ACX) Mentor, accredited by the BP Group, UK.
- MSc Corporate Communication and Public Affairs, Robert Gordon University, Scotland.
- MBA (Marketing), Central University, Ghana.
- BA Psychology, University of Ghana, Legon.
- Member, Customer Experience Professionals, Ghana (CXP).
CxBlog
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Testimonials
Feedback from Clients
The CXLCP has opened my eyes to the importance of understanding the customer better, I now understand the need to align actions with results
Customer Experience Leadership Coaching Program (CXLCP)
Customer Experience Manager
“...we need more HODs incorporating CX in their operations...
Customer Experience Leadership Coaching Program (CXLCP)
Managing Director
...I believe the coaching exercise was effective and insightful.... they have been able to expound ideas from the principles and methodologies given them...
Customer Experience Leadership Coaching Program (CXLCP)
Head HR
... very well thought process, kudos to the team for immersing themselves in the program and bringing great nuggets to business development...
Customer Experience Leadership Coaching Program (CXLCP)
General Manager
... very well thought process, kudos to the team for immersing themselves in the program and bringing great nuggets to business development...
Customer Experience Leadership Coaching Program (CXLCP)
General Manager
...The content of the program is solid and the delivery was just awesome so if you are a CX beginner or practitioner do reach out to Adwoa like I did when I found her right here on LinkedIn..... I almost got overwhelmed with how broad this subject area is I however realise CX is a journey. A journey with your client, knowing them, understanding their unique needs and then tailoring your solutions to add value...
Customer Experience Leadership Coaching Program (CXLCP)
Head, Client Experience
... I certainly will like to take this further, so I will reach out to discuss how we can work together to attain a customer-centricity mindset at....
Customer Centricity Webinar
Group Head, HR
Thank you very much for sharing your CX experience with us. The general feedback is positive and we will push to integrate in all our day-to-day activities
Customer Experience Leadership Workshop – Heads of Department
General Manager
It was educative and informative, generally it was a success.”
Customer Experience Leadership Workshop – Heads of Department
General Manager
Very Educative and specific to our organization
Customer Experience Leadership Workshop – Heads of Department
Overly satisfied. I have had great nuggets downloaded to make me better at my work as compared to the previous me
Customer Experience Leadership Workshop – Heads of Department
Interactive and Insightful
Customer Experience Leadership Workshop – Heads of Department
References
Our Prestigeous Clients
